This ad came through Freecycle recently:
"I now have one gray kitten and one black one, left to go to GOOD HOMES! I have also decided to give the mama away because I will be moving and can only have one dog and one cat at the new place! I am keeping the Blue Seal I have, which is the mama to the mama of these kittens! I JUST CAN'T AFFORD ANYMORE ANIMALS! THE MAMA WAS BORN MARCH 17, 2009.. so still young! I also can't afford to have both cats fixed
or to have anymore kittens!"
Wouldn't it have just been cheaper to spay the MAMA cat when she got her a year ago?
Sunday, November 14, 2010
Friday, November 12, 2010
Nurse Nasty
Today Nurse Nasty returned! Two years after declaring she'd never be back, she came in today to get a permission slip for her underage children to deface their bodies with permanent ink. (I don't get that, why not make them wait until they are old enough to be sorry about this on their own?)
I didn't even recognize her, to say that she's packed on some padding is an understatement. She looked about 45 months pregnant....I only recognized her from her I.D. I commented to her that it had been a long time since I'd seen her and she acted all nicey-nice; must have had her Twinkie today. Her white trash children were getting inked all nice and big, so they have lots to regret in their later years. What a loving mom!
I didn't even recognize her, to say that she's packed on some padding is an understatement. She looked about 45 months pregnant....I only recognized her from her I.D. I commented to her that it had been a long time since I'd seen her and she acted all nicey-nice; must have had her Twinkie today. Her white trash children were getting inked all nice and big, so they have lots to regret in their later years. What a loving mom!
"My husband is a MEXICAN!"
A few years ago, a woman came into our store to demand a refund on a bill that her husband had just paid. I had waited on him, and she insisted that I give her a refund. It seems that her bill HAD to be paid that day and since she had paid it with us, the electric company had told her that we were not an approved payment contractor and they could not verify her payment. This, despite my having given her husband his receipt and told him he could not verify his payment with the company as we were not directly connected to them, but that it would take a few days to get there.
When I explained to this woman that I could not refund her money once I submitted the payment, she ratcheted up her voice and insisted that I had to give her a refund because her husband paid the bill and he didn't speak English! "HE'S MEXICAN! He can't speak ENGLISH!" I pointed to the sign we had in Spanish just for that purpose but I guess he didn't read, either. She insisted that we were obligated to refund the money because he didn't speak English. I didn't ask her, why doesn't he learn English so your power doesn't get shut off? If he can't understand English, why is she sending him places in AMERICA to pay his bills? Why not call it in to the electric company and get a Spanish-speaking representative?
Just the other day, I heard that another woman had come in and used the "HE'S MEXICAN!" excuse to try to get us to refund a payment. And, when that didn't get her money back, she exploded and said, "I'll never come back here!" Oh, sniff sniff...! Just find it hard to feel sorry for someone who uses that as an excuse; it's a fair bet he's not here legally if he's so hindered by non-English speaking skills.
When I explained to this woman that I could not refund her money once I submitted the payment, she ratcheted up her voice and insisted that I had to give her a refund because her husband paid the bill and he didn't speak English! "HE'S MEXICAN! He can't speak ENGLISH!" I pointed to the sign we had in Spanish just for that purpose but I guess he didn't read, either. She insisted that we were obligated to refund the money because he didn't speak English. I didn't ask her, why doesn't he learn English so your power doesn't get shut off? If he can't understand English, why is she sending him places in AMERICA to pay his bills? Why not call it in to the electric company and get a Spanish-speaking representative?
Just the other day, I heard that another woman had come in and used the "HE'S MEXICAN!" excuse to try to get us to refund a payment. And, when that didn't get her money back, she exploded and said, "I'll never come back here!" Oh, sniff sniff...! Just find it hard to feel sorry for someone who uses that as an excuse; it's a fair bet he's not here legally if he's so hindered by non-English speaking skills.
Wednesday, November 3, 2010
Cat Pee Lady
We have a customer who comes in every month to pay a pile of bills. She is a really NICE lady, but my gawd, does she smell! She smells like cat pee, and her breath smells like she's eating out of the litter box. So, when she stands there chatting and laughing, you get a nice whiff! She also has some quirks about her money; she alternates between not wanting to let you have any of her pennies/quarters, to digging out ONLY pennies or ONLY quarters. You never know what the deal is until you have to collect change, and then it just gets annoying.
She came in awhile back and was very upset; insisting, "I have a BONE to pick with you!" She handed me a stack of unruly receipts, and said angrily, "You have been giving me receipts in SPANISH! I want ENGLISH! I don't SPEAK SPANISH!" Puzzled, I was alarmed that maybe somehow our program was messed up, and secretly wondering how NONE of us had caught the fact that our receipts were printing in Spanish. Then I looked at them and saw that every iine of the receipt was printed twice: once in English (ON TOP!) and once in Spanish. I pointed out to her where there was indeed English on the receipts. She looked only mildly embarrassed. Then she complained that we had not been putting the right account number on there, 'LOOK! they are little stars, not my account!" I had to explain to her that the receipts truncate the numbers so that someone can't get her entire account number.
I assured her that everything was fine. She still seemed a little dubious so I asked her if at any time had she had her service turned off for non-payment? She said no, and I told her that meant everything was fine.
She also today explained the origin of her stench: she rescued some stray cats and they live in her house, and they sleep on her. I'm not sure if that's *ALL* they are doing on her, but at least I'm not imagining the cat pee smell!
She came in awhile back and was very upset; insisting, "I have a BONE to pick with you!" She handed me a stack of unruly receipts, and said angrily, "You have been giving me receipts in SPANISH! I want ENGLISH! I don't SPEAK SPANISH!" Puzzled, I was alarmed that maybe somehow our program was messed up, and secretly wondering how NONE of us had caught the fact that our receipts were printing in Spanish. Then I looked at them and saw that every iine of the receipt was printed twice: once in English (ON TOP!) and once in Spanish. I pointed out to her where there was indeed English on the receipts. She looked only mildly embarrassed. Then she complained that we had not been putting the right account number on there, 'LOOK! they are little stars, not my account!" I had to explain to her that the receipts truncate the numbers so that someone can't get her entire account number.
I assured her that everything was fine. She still seemed a little dubious so I asked her if at any time had she had her service turned off for non-payment? She said no, and I told her that meant everything was fine.
She also today explained the origin of her stench: she rescued some stray cats and they live in her house, and they sleep on her. I'm not sure if that's *ALL* they are doing on her, but at least I'm not imagining the cat pee smell!
More New Dumb Customer Tricks
*A longtime disability check cashing customer, with a perpetually pissed-off demeanor, we'll call her "Buehla". She has not cracked a smile or said anything nice in the years I've had to deal with her, ever! I learned a long time ago to not ask her anything other than questions related to our transaction, otherwise she uses it as an opportunity to be nasty. She also gets a check for her adult son, and she insists that each check be cashed separately. (Even though when she is done, she puts all the money into one envelope) She insists that we photocopy the checks for her also, and 'COUNT IT BACK TO ME SLOWLY SO I KNOW IT'S THERE!" (Yes, she really does sound like she's talking in all caps!) In the past she has claimed that we shorted her, even though the money was counted out to her, so we have to watch her carefully. She tried to claim recently that I shorted her money to her and I wouldn't have any of it, so she shut up. She pinched her mouth into a tight little pout and crossed her arms and was breathing heavily through her nose as she stood there glaring at me. (Have you ever seen a 5'5" 300 lb. toddler pout?)
She loves to stand there and comment on the jewelry cases; we have several of them and she must have tried on everything at least twice. She isn't going to buy anything mind you, she just wants you to take it out, let her try it on, bitch about it (wrong size/color/style/price/it's fake even though it's not/etc.). What's this, why is it that color, is this real, how much did you pay for it, who did you buy it from, how do you know it's real or not, why should she believe what you are saying, etc. She really doesn't want to know these things, she just can't keep the negative stream from flowing out of her mouth. Mind you, she has no qualms about telling you to take out jewelry for her, when you are in the middle of helping someone else; she's really something! She bought a dvd player from us awhile back and bitched about it for a couple of months; she bitched about a CD she bought and didn't like, ditto with a movie, etc. It's like once you sell her something, you have this physical relationship with her and she feels that she needs to tell you how much you suck in bed. She won't stop beating the dead horse until you ignore her, and then she'll move on to something else.
*Kobie couple came in; Mr. Kobie has just been diagnosed with cancer apparently. Now he and the missus used to be meth heads, and the way he was going off about how his doctors 'treat him like he's drug seeking' makes me wonder just what else they did. He used to be a patient of a local doctor who is so notorious for his prescribing habits that other doctors will not see you if you have been a patient of this doctor. But Mr. Kobie is on Medicaid (he and the missus have been cashing social security checks for years, and get one for the kid too) and the doctors who take the Medicaid must treat him. The doctor with the bad prescribing habits lost his ability to take Medicaid payments after some fraud allegations, so those people had to go somewhere else. Apparently though the new doctors are not responsive to his requests for pain medication, which translates into them 'treating him like a drug addict'. Well, you are...were...whatever, how are they SUPPOSED to treat you? He also won't stop smoking despite a nasty cough secondary to his cancer, but he insists that the smoking is not making him cough. (Can meth cause cancer, I wonder?? Surely it can, as nasty as it is to smoke LYE for gawdssakes). Mr. Kobie said, "I can't wait until Obama's health care kicks in and then they have to give me meds!" Um, you are ON government health care and you hate how you are treated, do you think honestly, that it's going to get better? Yes, you sure are a druggie! I might add that while they were there they paid a $150 cable bill. Yes, you are welcome, Kobie Couple!
*The woman with the 'miracle baby' came in today. Miracle Troll is about two years old I think, and he has a mohawk. A MOHAWK. Didn't this white trash trend DIE yet? It's worse than a mullet! It looks like the kid's face hasn't grown the same way as the rest of his skull, it's almost like he's been laying on a couch with a bottle in his mouth for the last year. Totally flat on the back of his head, with an underbite that makes him look like a Bulldog, and completely NO parental discipline as the little miracle child ran amok. (Do you think she'd be offended if I handed out condoms in her bag?)
She loves to stand there and comment on the jewelry cases; we have several of them and she must have tried on everything at least twice. She isn't going to buy anything mind you, she just wants you to take it out, let her try it on, bitch about it (wrong size/color/style/price/it's fake even though it's not/etc.). What's this, why is it that color, is this real, how much did you pay for it, who did you buy it from, how do you know it's real or not, why should she believe what you are saying, etc. She really doesn't want to know these things, she just can't keep the negative stream from flowing out of her mouth. Mind you, she has no qualms about telling you to take out jewelry for her, when you are in the middle of helping someone else; she's really something! She bought a dvd player from us awhile back and bitched about it for a couple of months; she bitched about a CD she bought and didn't like, ditto with a movie, etc. It's like once you sell her something, you have this physical relationship with her and she feels that she needs to tell you how much you suck in bed. She won't stop beating the dead horse until you ignore her, and then she'll move on to something else.
*Kobie couple came in; Mr. Kobie has just been diagnosed with cancer apparently. Now he and the missus used to be meth heads, and the way he was going off about how his doctors 'treat him like he's drug seeking' makes me wonder just what else they did. He used to be a patient of a local doctor who is so notorious for his prescribing habits that other doctors will not see you if you have been a patient of this doctor. But Mr. Kobie is on Medicaid (he and the missus have been cashing social security checks for years, and get one for the kid too) and the doctors who take the Medicaid must treat him. The doctor with the bad prescribing habits lost his ability to take Medicaid payments after some fraud allegations, so those people had to go somewhere else. Apparently though the new doctors are not responsive to his requests for pain medication, which translates into them 'treating him like a drug addict'. Well, you are...were...whatever, how are they SUPPOSED to treat you? He also won't stop smoking despite a nasty cough secondary to his cancer, but he insists that the smoking is not making him cough. (Can meth cause cancer, I wonder?? Surely it can, as nasty as it is to smoke LYE for gawdssakes). Mr. Kobie said, "I can't wait until Obama's health care kicks in and then they have to give me meds!" Um, you are ON government health care and you hate how you are treated, do you think honestly, that it's going to get better? Yes, you sure are a druggie! I might add that while they were there they paid a $150 cable bill. Yes, you are welcome, Kobie Couple!
*The woman with the 'miracle baby' came in today. Miracle Troll is about two years old I think, and he has a mohawk. A MOHAWK. Didn't this white trash trend DIE yet? It's worse than a mullet! It looks like the kid's face hasn't grown the same way as the rest of his skull, it's almost like he's been laying on a couch with a bottle in his mouth for the last year. Totally flat on the back of his head, with an underbite that makes him look like a Bulldog, and completely NO parental discipline as the little miracle child ran amok. (Do you think she'd be offended if I handed out condoms in her bag?)
"I Didn't Know White People Said That!"
A customer came in to pay on his loan; usually he argues with us about how much interest he owes. He pays late and not every month, so that when he does pay he's usually on the brink of losing his loan. Every time he pays it seems to happen, so today I was bracing for more of the same.
Today though he paid his interest, took his receipt and didn't say anything. Then somehow we got on the topic of beastly children. He is an elderly gentleman, and said how kids seemed so much more rude and more likely to misbehave now than when he was a child, and how you used to only notice rude children but now you seem to notice the polite and mannerly ones since they are so rare. He said, "Nowadays all you hear is 'my child needs medication', and that's not they problem!" I laughed and held up my hand and said, "I've got the medication they need right here!" and he laughed. His eyes got big, he walked over to me and put his hand on the counter, leaned in and said in a low voice, "You the first white person I ever hear say that, I thought all white folks put they kids on medication, that's all you ever hear!" We had a good laugh at that.
Today though he paid his interest, took his receipt and didn't say anything. Then somehow we got on the topic of beastly children. He is an elderly gentleman, and said how kids seemed so much more rude and more likely to misbehave now than when he was a child, and how you used to only notice rude children but now you seem to notice the polite and mannerly ones since they are so rare. He said, "Nowadays all you hear is 'my child needs medication', and that's not they problem!" I laughed and held up my hand and said, "I've got the medication they need right here!" and he laughed. His eyes got big, he walked over to me and put his hand on the counter, leaned in and said in a low voice, "You the first white person I ever hear say that, I thought all white folks put they kids on medication, that's all you ever hear!" We had a good laugh at that.
"I Shook Out The Roaches!"
Slim Shady brought in his stereo system, and when he set it onto the counter, roaches ran out of it. Real, live, fat, well-fed roaches! I tried hard not to scream (THEYRANRIGHTATME!!) and told him, take it out of here, roaches just ran out! His friend just stood there staring at me. I had to tell him a few more times, and actually push the stuff like I was going to shove it onto the floor if he didn't grab it! FINALLY it clicked in his brain and he took the pieces outside. He came back in and denied there were roaches but a customer standing right next to him confirmed he'd seen them. I did catch one of the roaches and smashed it, and showed it to Slim; "that didn't come outta MY stereo!" he denied. (Really? how do you KNOW that's not your roach?)
He spent some time banging the pieces around outside like he was trying to knock the bugs out, and I turned him down on a loan. He kept insisting over and over he had no idea how the roaches got in there (THEY CLIMBED!!) and 'now there ain't no roaches'! Another employee finally had to tell him that once they are in there, there is no telling whether there are more or not since they lay eggs. He just couldn't get it into his head that we weren't going to take it.
My skin is still crawling just typing this. Those had to be the plumpest, shiniest, healthiest roaches I've ever seen in my life! You watch, he'll try to bring it back in within a few days. I hope he does it on my day off!
He spent some time banging the pieces around outside like he was trying to knock the bugs out, and I turned him down on a loan. He kept insisting over and over he had no idea how the roaches got in there (THEY CLIMBED!!) and 'now there ain't no roaches'! Another employee finally had to tell him that once they are in there, there is no telling whether there are more or not since they lay eggs. He just couldn't get it into his head that we weren't going to take it.
My skin is still crawling just typing this. Those had to be the plumpest, shiniest, healthiest roaches I've ever seen in my life! You watch, he'll try to bring it back in within a few days. I hope he does it on my day off!
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