Wednesday, October 29, 2008

Nickeldicks

Nickeldicks...gotta love 'em. They are the same people who will return things to WalMart after they use it, and get their money back. They wouldn't dream of taking a pay cut, but by garsh you need to give them a better price!

Larry; he's a full time alcoholic with a girlfriend who pops pills. (More about her later) He's barely functioning, he's a jerk, he doesn't know how to talk to women without being a rude pig. He wrote us a bad check and never fully paid it off; yet he STILL has the balls to bitch about our prices. We price items half or less of new; plus they are cleaned up before being put out on the floor. Most shops can't say the same. And, most shops overprice the items in the expectation that you will want 10 to 20 percent off. We have NO HAGGLE signs all over the store, but I daresay the only thing Larry has really read in his life is the liquor store operating hours.

Today a guy came in and was really hostile to me when I told him to let me know if he needed help with anything. He was very brusque when talking to the other employee as well. We had a $30 item marked $6 on clearance; yet he still insisted that we just take $6 on the item and eat the tax. He was told, we don't charge tax, we just collect it (with a smile). He said he did not want the item then, and left. He came back half an hour later to buy it anyway. You know he spent more than the 32 cents of tax on gas by leaving and coming back. What a smart man.

We have an Australian guy come in regularly and he's such a tool (no pun intended). At first I loved to listen to him talking, until he started to be a Prick From Down Under. Just seeing him come in gives me gas. He pretty much avoids me now, because the last time he said, "(>>>) has this item brand new for less!" I told him well you better go get that there then, that's a great deal and you shouldn't pass it up! I said it like I was genuinely concerned that he get the best deal, however since we both knew he was bullshitting, he was not amused.

Lam Van Tran; thank heavens he no longer shops with us. But for years, what a pain in the rice cake! He would stand at the counter, we would be busy...and he's BANG on the counter with his fist, demanding someone drop what they were doing and help him NOW. Nevermind that other people had been in line long before he got there. During a mad rush one day, all of us were busy, people were lined up...he pushed to the front of the line and started slamming his hand on the glass jewelry case. I was startled, and turned from what I was doing. He shouted at me, "I need help NOWWW. I'm een a houury! NOW! NOW!" (What the hell?) He started slamming the glass again and I said, "Don't slam my glass or you'll break it. There are other people who were in line first so you'll have to get to the back of the line, sorry.' He started to slam the glass again and I snapped my fingers at him and pointed towards the back of the line; can you believe he actually WENT??? Then he liked to bring up tools and pretend he could not read the price tags. Whatever you told him the tag said, he'd name some number about 90% less. I got so sick of it, so when he'd say, "How much this?" I'd name a number many, many times higher. It didn't take him long to stop that. Then he'd say, "You take (number)!" Not, "Would you take?" but insisting, 'You take'. So I'd say, "I'll take 100 dollars for it!" He'd get upset, "Price say 59.95!" I said, Ok I'll take 59.95 plus tax." "No you take thirty!" So I'd say, "NO I'll take $150!" Every time he'd name a different number, I'd make it bigger and would say it like I was dead serious. Eventually he got over his problem, but no one else wanted to wait on him so I had to help him every time. It was tedious and I dreaded working with him. He did let it slip that other shops had told him never to come back. (I wonder WHY?)

Charles: There are no words for this rude spoomaster! He wants us to order metal signs for him and give him a lower price than we even pay. He had said, "Well I can find these at (someplace) for (some ridiculously low price). " My dad told him hey, that's a great deal, maybe we should buy from them because that's less than we pay now! Charles hemmed and hawed and couldn't come up with any real contact information for the place. Probably because they only exist in the skidmark-stained recesses of his underwear. We did give him price breaks on the signs but he had to buy at least ten to get the deal. I guess he saw me working alone one day and thought he'd try to pull a fast one. He brought up three signs and when I rang them up, told me no that is not what he had to pay for them. I consulted a list that was conveniently posted near the register JUST IN CASE he tried to pull that (since he's known as being a bullshit artist) and he was not happy. He walked away from the counter and left these signs up there. I called out to him, "Hey could you put this back over there on your way out?" He ignored me and kept on walking. I called after him again, twice, and he ignored me all the way to the door. Ever since that day, I refuse to help him. I won't get anything for him, I won't look up anything for him, and if he asks me what new signs we got, I ignore him. Once he even said, "I guess you think you're ignoring me huh?" I turned around and said, "YEP!" Now, he has to wait until one of the guys is not busy, or else he doesn't get waited on. He doesn't BUY much of anything; he'd rather stand there for an hour and tell lies. He's one of these guys that has a nasty wife, women don't like him, men don't like him, but to hear him tell it he's fighting women off day and night. He's told a million stories about going to strip clubs and having all the women wanting him. (Not saying much even if it WAS true.) He came in today and I said, "You're here on the wrong day, Dickhead Discount Day is Sunday!" Man, that felt good. His wife came in to pay on some loans and said, "Do you know what my husband's name is?" I said yes, I have him under Dickhead. She laughed so hard and said, "Oh so you know him then?" Yeah, you aren't much better...but I can stand you a little bit more.

Old guy and his wife come in every couple of months. They never buy ANYTHING, but they always say they'd buy this or that if only we'd price it at >>>. (Which is usually less than we paid for it.) Either they are stuck in pricing of the 1930's or they frequent garage sales, or what. I'm not sure what their problem is. They NEVER buy anything; I suspect that even if we did say yeah sure I'll take that, they still would not buy it. All the while they brag about their motor home and all this stuff they sell, and they expect to pay less than 1/3 of what we have stuff priced. After the third time of hearing about this guy's dog "Julie" as he's been yakking for 45 minutes while I'm trying to get some work done, I grew tired of it and had my cell phone call the shop so I could pretend to talk to a customer. It works if I stay on the phone for quite awhile; otherwise he stands there STILL talking to me like I'm not even on the phone. He needs to get a hobby.

Even a Moron Should Know...when someone is busy!

Things even a moron should know!

When someone is busy, it's not ok to ask them to show you something. It's not ok to snap your fingers at them. EVER. It's never ok to make "psssssssssttttt!" sounds at them like they are a dog ignoring you. It's not ok to step in front of the person they are helping and try to take over. It's never ok to say "Hey you!" or 'YO!" at someone who is busy helping someone else.

Yes, when I have a pen/paper or phone in my hand, I'm busy.

Yes, there are other customers in the store. So, no, it's not okay to try to get three different employees to do things for you all at the same time. Stick with the one who is helping you and try not to be an impatient prick.

Yes, that phone on my ear means there is a person on the other end being helped, it does mean I am busy. I'm not just standing there talking to myself, buttmunch. You may be talking to your 'boo' while I'm trying to help you, but I'm not rude like that.

Yes, when I'm typing on the computer, I'm busy.

Yes, when I'm actually talking to another person and doing a transaction for them, I'm BUSY!

Yes, when I'm talking to you, I'm going to ignore your RUDE child who keeps saying, "HEY YOU" at me. Teach your little monkey some manners or take him back to the zoo.

Yes, that other person REALLY WAS there before you, and trying to step in front of them and shove them out of the way isn't working for you. I did see them first, therefore you can wait. I know you are used to being a jerk and getting your way, but I've been in line with people like you and I'd rather help the people who were there FIRST. Just because you had to wait for HUD to get your housing money approved, doesn't mean you are now free from waiting ever again.

Yes, I did see that the white lady was at the counter many minutes before you even came into the store. (Yes, I did notice when you came in, we have a bell on the door. I also greeted you so I saw you come in.) I'm not waiting on her first because she's white, it's because she happened to be at the counter before you. Claiming that I'm only waiting on her first because she's white makes YOU look like a total idiot. Please just shut up before you confirm it.

Thank God They Don't Really Vote

I have met the Obama supporters.
They are my customers.
They are on various forms of government assistance, are in various stages of bill dodging, various degrees of financial irresponsibility.
They are the nonbathers, the mouth breathers, the unfailingly fertile.
The ignorant, the uneducated.
They are barefoot and in shorts in 50 degree weather.
They have meth scabs all over their faces and arms.
They think Obama's gunna give them sum money! Gonna make gas cheaper! Gunna make them rich folks PAY FINALLY!

Thank god they are too lazy to actually register to vote. I daresay most of them are unable to due to various felonies, or can't tear themselves away from Tyra, Jerry Springer, or Maury Povich.
Maybe they will miss the voting time because they are desperately searching for their meth pipe in the sofa cushions, not knowing that the baby has found it and crawled away with it and has it in her mouth while her older siblings are raiding mommy and daddy's pot stash.

Help, I'm surrounded by dumbasses and I can't get up!

"Hello, I can't hear you when you are an ass!"

Guy calls up today. We'll call him Kevin.
Kevin has been a loan customer for several years; mostly off but sometimes on. Today he calls to check on a loan, but he says, "I don't know if I have a loan there or not, if so I need to check and see, and what it is." Usually when people say this, they are fishing for information and they are not the person in question. He was rather annoyed when I asked for some personal identifying information (hey buddy, YOU called ME!) but gave it grudgingly. I found no loans open for the guy.

I told him I could not find anything but to hold on a second and I would look in the file to see what happened, since I could see the screen said he had lost a loan (we owned it). He started bitching right away. I came back onto the phone and informed him that his items had been pulled a month before, as they had been here over 90 days with no payments made on them. Law says we can pull them at 90 days, we waited 95 days, and he never showed up so they became ours to do with as we wished.

Kevin: WHAT? you WHAT???
Me: They were pulled last month, we gave you an extra week on top of the due date and never heard from you so we pulled them.
Kevin: What's that mean, you pulled them? You sold them? What? What the f-ck?
Me: Yes, we had them over three months and no payments were made on them so we pulled them.
Kevin: (getting irate and starting to yell at me) You what? You pulled them? (cursing and bitching and gnashing of teeth!)
Me: Please don't raise your voice to me, I can't hear you when you yell.
Kevin: What happened to my stuff? What did you do with it? I've had other things in there for five years and you never pulled it!
Me: Yes, but you PAID on those, that's why we didn't pull them.
Kevin: (yelling at me into the phone, cursewords of glorious proportions) That's such bullshit! (more name calling)
Me: Hello?? HELLO? HELLO? (bang phone on counter a few times for effect) HELLO? Are you there? I can't hear you....? Hello?
Kevin: (in a lower voice) HELLO! Yeah! You pulled my stuff! What the f-ck!!!
Me: Yes, like I said, we had no payments from you and didn't hear from you, we even gave you another week. In fact we pulled it over a month ago so you are calling four months after the loan date so we would have been holding onto it with no payments for even longer.
Kevin: So where is it????
Me: They have been sold, I'm sorry.
Kevin: (starts to raise his voice and be a total window licker!)
Me: Sir, I have no desire to argue with you on the phone. When you yell, I can't hear you. If you want to yell please come down in person and yell at me.
Kevin: (going on and on about how he can't believe we pulled it, what jerks we are, what a good customer he has been even though he really hasn't been...and he's doing this at full volume)
Me: Hello? HEllllllooooooooooooo?? Hey I can't hear him, is he still there...?? HELLO? Hello Kevin are you there??
Kevin: YOU G*DDAMNED C*CKSUCKERS YOU STOLE MY (item)!
As he's yelling, I'm saying louder and louder, "HELLO!! HELLO! Is anyone there?" It's just pissing him off more but frankly, if someone is going to have a tantrum like that and call names, I just don't care.
Finally he calmed down enough (I had said "Hell0" uncountable times by now) and said, "I want to talk to a manager!"
I told him I could help him. "No, I want the OWNER!"
Owner: How can I help you?
Kevin: repeats his same rant about losing his loan items.
Owner: Yes, but here are the terms (repeats them to him) and this is now day 120-something and the loan was due for pull at day 90 if you didn't pay, which you didn't. We waited an extra week and you are still calling over a month later?
Kevin proceeds to be just as rude to the owner, ending with "You've just lost a customer!" (Uh. well where have you been going the last five years, dildo head? Not with us! We aren't losing much if you don't pay for your loans right?)
Owner says, "Thanks for calling!" and hangs up.

Owner was waiting for Kevin to start the cocksucker rant with him, as he was going to tell him, "I'm sorry, your mom doesn't work here."
I bet the cursing would have been loud and proud after that! So, now, Kevin has a nice note on his file that will pop up if he comes in to do any business with us. It says, "Kevin thinks you are a g*ddamned C*cksucker, no more loans for him!"
Do you think he'll be back? I sure hope so. I can't wait to chant, "Hello? HELLO?" if he starts in with verbal abuse. That, and I think the Sheriff's department will get an 'intoxicated motorist' call after he leaves. He DOES smoke meth, all 6 foot tall and 150 pounds of him. "Yeah officer c*cksucker, this is my pipe!"
AHHH the joys of dealing with asswipe white trash morons!

Thursday, October 16, 2008

You can pick your nose but not your relatives!

My husband's daughter is two years younger than me. Now, we almost all go through the spell where we pick the wrong guy at least once. We might even marry one. But twice? I adore my daughter in law, but her husband is the most obnoxious piece of work there is. It's too bad she had to marry him, her first husband was really a scumbag but I'm having a hard time seeing how this second one is any better.

You know it's truly sad when, even when you AGREE with the person, you still find them an unbearable boor! Even at regular discussion level in a restaurant, he's so loud that other patrons stare at us. We had decided five years ago that we would never, ever eat out with them again. All of us had gone to a steak house near where they live. While we were waiting for our food, this moron made comments like, "What's taking so long, are they GROWING the cow to kill it for our lunch?" "Are they GROWING the wheat to make the bread?" Real gems like that. Now, apparently this dumbass doesn't care if he then gets spit on his food! But I do! Oh and to make it worse, every time our poor waitress came within 20 feet of our table, he'd make some of the most unbelievably impatient, rude comments ever. I was THIS close to just getting up and leaving, when our food came. He and my daughter in law proceeded to eat about half of it, and then.....they started to complain about how it wasn't right, it was bad, etc. (It was FINE. We had the same things!) I think they wanted free food...but that can't be completely accurate because they expected that WE were paying for it! Needless to say I was mortified. But on another occasion they came to our house, and we went to IHOP. Not the classiest location but people are humans wherever you go, and there is never an excuse to treat waitstaff like they are the lowliest creature you've ever set eyes upon! (I've been there myself!) Again, they ordered food, bitched endlessly about how long it took, how poor the service was, etc. They also, again, ate half and then expected the manager to make them entirely new meals (different meals on top of that, not even more of the same meal they'd just consumed half of!) That night, hubby and I decided we would never eat with them in public again, ever. EVER.

Well, we did it again last week. ALL I am going to say is that the guy is so loud, so rude, so obnoxious, so inconsiderate, and so IGNORANT. He went on about the candidate he is voting for despite me telling him time and again, "We don't discuss politics, I'm sorry." That is a big fat hint, buddy boy, that your guest is not on the same page as you! Just his choice of candidate reinforced to me what an uninformed dolt he truly is, but to see that his wife is going along with him and he's still a rude mouthy jerk just saddened both of us. So we again decided, five years or not, we will not have dinner with them again unless and until their child graduates from High School in about a decade and a half! Maybe by then he will have had a stroke that renders him unable to speak.
One can only dream.

Mary Mary still Cuntrary

Yes, yes, it's PMS week. Led by another wonderful dealing with Mary. She called up at the shop last week, using some man's phone according to the Caller I.D. So when she started asking about someone else's loan, I said, "I'm sorry sir, I can't discuss another person's loan with you."
When she identified herself as Mary (after loudly proclaiming, 'I AM NOT A SIR! I'M A WOMAN!"), I cringed even more.
Ah gotta love her. After a back and forth in which she petulantly demanded that she had to know the details of the other person's loan (and not getting them), she hung up abruptly. I so do wish that one of these days, while talking to her, I could just hit the disconnect button and hang up on her right in the middle of the converstation, as apparently that is how she prefers to use the phone. But....I can see she'd just call right back and be nasty.

Yesterday she called up and wanted to have a fax sent to us; AND she wanted me to call her whenever the fax arrived. The fact that our fax machine is silent and we never really know when faxes come unless we happen to be checking is one thing; the fact that we tend to be very busy AND she's such a raging piece of rotten fish combined to have me tell her, you are welcome to call and check to see if your fax arrived. She was very upset, why couldn't I call her when it came? Rather than argue with her (as she loves), I just sweetly said, "Just give me a call later and I'll check to see if it's come through yet." She made a disgusted sound and hung up.

And call she did. FOUR TIMES. Oh well, I did tell her to call. Her fax finally arrived many hours later. What's so funny is that in times like this, she acts like you got the fax but are withholding it from her and LYING to her about it being there. Once she was so incredulous that it was not there, that I just HAD to be missing it, that she just KNEW it was there, so I told her to trot her ass on down and see for herself. (Not in those same words.) Needless to say that shut her up for awhile. She does not like to go anywhere. It's probably hard for her to find a housetent, er, housedress, that fits. And she doesn't want to have to bathe more than once a year.

AHHH Mary. Ya old bitch. Gotta love ya.

Woe is me, I is so poor, gimme a pity party!

Ok it's time for a little lesson on what exactly constitutes, "Poor". If I hear one more white trash moron bitching about how tough things are and how broke they are and how poor they are because there is a 'recession' and how they think 'another Depression is coming' etc. and etc., I will personally flick lit cigarettes at them.

Truly poor people DO NOT HAVE money to spend on:

*Cable or satellite bills
*Cell phones
*New cars with rimz and thumpin' stereoz
*Acrylic nails with cheesy painted designs. (Or anything else of the nature)
*Cigarettes
*Booze
*Jewelry, including a piercing for every freaking orifice, real or imagined
*a tattoo collection
*Bragging rights to a 600 DVD movie collection
*The latest computer/flatscreen TV
*new computer with zippin' internet service
*Bottled water or Starbucks every day
*Fast food 1-3+ times a day
*QVC
*Go out to bars and/or movies constantly
*Boob jobs
*Knives and swords to hang on their walls
*A pedigreed and/or full blooded dog that they brag they paid hundreds of dollars or more for
*Brand new designer clothing. Even knockoffs. (They cost more than Goodwill and garage sales still!)

---------and on and on and on.
The next moron who proclaims how he/she is poor and broke because of gas prices, while guzzling a Starbucks Crappucino and boasting about how he/she has, like, 600 DVD's at home in their vast collection, can kiss my big fat white ass! You want poor? Try having to decide what bill you are going to pay this month and which you are going to put off, so you can eat. You, assface, are NOT poor because you had to get acrylic nails instead of, oh, the SILK WRAPS. You are not poor because your car stereo only shakes MY windows, rather than houses a block away like your homie's stereo does. You are NOT poor because you only have the middle tier of cable channels and not the 5000 channel Super Pack that allows you to sit on your lazy whining ASS all day.
You want to act like you know what you are talking about, about another Depression? Then talk to people who were really IN IT, or (gasp!) put your dumbass intellect to work and stick your nose in a book and see what it was like. Even if you lost 75% of all your STUFF, you would never know the type of desperation those people went through. You stupid dickhead, your idea of 'going through another Depression' is having to turn off your cable or internet! If you had to give up your cell phone, then that would mean....the world has ended! You stupid white trash moron. Someone needs to beat you all over with the clue stick. And a BIG ONE.