Nickeldicks...gotta love 'em. They are the same people who will return things to WalMart after they use it, and get their money back. They wouldn't dream of taking a pay cut, but by garsh you need to give them a better price!
Larry; he's a full time alcoholic with a girlfriend who pops pills. (More about her later) He's barely functioning, he's a jerk, he doesn't know how to talk to women without being a rude pig. He wrote us a bad check and never fully paid it off; yet he STILL has the balls to bitch about our prices. We price items half or less of new; plus they are cleaned up before being put out on the floor. Most shops can't say the same. And, most shops overprice the items in the expectation that you will want 10 to 20 percent off. We have NO HAGGLE signs all over the store, but I daresay the only thing Larry has really read in his life is the liquor store operating hours.
Today a guy came in and was really hostile to me when I told him to let me know if he needed help with anything. He was very brusque when talking to the other employee as well. We had a $30 item marked $6 on clearance; yet he still insisted that we just take $6 on the item and eat the tax. He was told, we don't charge tax, we just collect it (with a smile). He said he did not want the item then, and left. He came back half an hour later to buy it anyway. You know he spent more than the 32 cents of tax on gas by leaving and coming back. What a smart man.
We have an Australian guy come in regularly and he's such a tool (no pun intended). At first I loved to listen to him talking, until he started to be a Prick From Down Under. Just seeing him come in gives me gas. He pretty much avoids me now, because the last time he said, "(>>>) has this item brand new for less!" I told him well you better go get that there then, that's a great deal and you shouldn't pass it up! I said it like I was genuinely concerned that he get the best deal, however since we both knew he was bullshitting, he was not amused.
Lam Van Tran; thank heavens he no longer shops with us. But for years, what a pain in the rice cake! He would stand at the counter, we would be busy...and he's BANG on the counter with his fist, demanding someone drop what they were doing and help him NOW. Nevermind that other people had been in line long before he got there. During a mad rush one day, all of us were busy, people were lined up...he pushed to the front of the line and started slamming his hand on the glass jewelry case. I was startled, and turned from what I was doing. He shouted at me, "I need help NOWWW. I'm een a houury! NOW! NOW!" (What the hell?) He started slamming the glass again and I said, "Don't slam my glass or you'll break it. There are other people who were in line first so you'll have to get to the back of the line, sorry.' He started to slam the glass again and I snapped my fingers at him and pointed towards the back of the line; can you believe he actually WENT??? Then he liked to bring up tools and pretend he could not read the price tags. Whatever you told him the tag said, he'd name some number about 90% less. I got so sick of it, so when he'd say, "How much this?" I'd name a number many, many times higher. It didn't take him long to stop that. Then he'd say, "You take (number)!" Not, "Would you take?" but insisting, 'You take'. So I'd say, "I'll take 100 dollars for it!" He'd get upset, "Price say 59.95!" I said, Ok I'll take 59.95 plus tax." "No you take thirty!" So I'd say, "NO I'll take $150!" Every time he'd name a different number, I'd make it bigger and would say it like I was dead serious. Eventually he got over his problem, but no one else wanted to wait on him so I had to help him every time. It was tedious and I dreaded working with him. He did let it slip that other shops had told him never to come back. (I wonder WHY?)
Charles: There are no words for this rude spoomaster! He wants us to order metal signs for him and give him a lower price than we even pay. He had said, "Well I can find these at (someplace) for (some ridiculously low price). " My dad told him hey, that's a great deal, maybe we should buy from them because that's less than we pay now! Charles hemmed and hawed and couldn't come up with any real contact information for the place. Probably because they only exist in the skidmark-stained recesses of his underwear. We did give him price breaks on the signs but he had to buy at least ten to get the deal. I guess he saw me working alone one day and thought he'd try to pull a fast one. He brought up three signs and when I rang them up, told me no that is not what he had to pay for them. I consulted a list that was conveniently posted near the register JUST IN CASE he tried to pull that (since he's known as being a bullshit artist) and he was not happy. He walked away from the counter and left these signs up there. I called out to him, "Hey could you put this back over there on your way out?" He ignored me and kept on walking. I called after him again, twice, and he ignored me all the way to the door. Ever since that day, I refuse to help him. I won't get anything for him, I won't look up anything for him, and if he asks me what new signs we got, I ignore him. Once he even said, "I guess you think you're ignoring me huh?" I turned around and said, "YEP!" Now, he has to wait until one of the guys is not busy, or else he doesn't get waited on. He doesn't BUY much of anything; he'd rather stand there for an hour and tell lies. He's one of these guys that has a nasty wife, women don't like him, men don't like him, but to hear him tell it he's fighting women off day and night. He's told a million stories about going to strip clubs and having all the women wanting him. (Not saying much even if it WAS true.) He came in today and I said, "You're here on the wrong day, Dickhead Discount Day is Sunday!" Man, that felt good. His wife came in to pay on some loans and said, "Do you know what my husband's name is?" I said yes, I have him under Dickhead. She laughed so hard and said, "Oh so you know him then?" Yeah, you aren't much better...but I can stand you a little bit more.
Old guy and his wife come in every couple of months. They never buy ANYTHING, but they always say they'd buy this or that if only we'd price it at >>>. (Which is usually less than we paid for it.) Either they are stuck in pricing of the 1930's or they frequent garage sales, or what. I'm not sure what their problem is. They NEVER buy anything; I suspect that even if we did say yeah sure I'll take that, they still would not buy it. All the while they brag about their motor home and all this stuff they sell, and they expect to pay less than 1/3 of what we have stuff priced. After the third time of hearing about this guy's dog "Julie" as he's been yakking for 45 minutes while I'm trying to get some work done, I grew tired of it and had my cell phone call the shop so I could pretend to talk to a customer. It works if I stay on the phone for quite awhile; otherwise he stands there STILL talking to me like I'm not even on the phone. He needs to get a hobby.
Wednesday, October 29, 2008
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